FAQ

Frequently Asked Questions

Which variant is best to use?

All the variants are best and designed as per consumer requirements. You may read through the description of variant and choose the one that suits you.

 

 

How long a perfume stays?

Generally, our all products have good longevity around 8-10 hours, however, it may vary from product to product. For details, you may read through the product description.

 

 

Is it natural perfume?

Currently, we are serving with synthetic perfume. You may expect, natural perfumes in upcoming flavors.

 

 

Is there any impact of Perfume on the skin?

It’s an apparel perfume. If you still feel any irritation while using it, stop immediately usage of the same.

 

 

Do you deal in Deodorants?

Currently No, our next segment in Deodorants is expected soon.

 

 

Do you deal in Room fresheners or After Shave?

Currently No, our next segment in the same is expected soon.

 

 

Can you customize the packaging and container design for gift purposes?

Yes, we can customize the packaging and container design. But, it depends upon the order quantity. For more details, may write to us at info@jeewanfragrances.com mentioning your contact details, our experts will be in touch with you on same.

 

 

Are there any additional charges on customized products for gift purposes?

Yes, rates are different for customized items. It depends upon the customization you may require. For more details, may write to us at info@jeewanfragrances.com mentioning your contact details, our experts will be in touch with you on same.

 

 

Can you design flavors based on the theme?

Yes, we can do it based on the order quantity. For more details, may write to us at info@jeewanfragrances.com mentioning your contact details, our experts will be in touch with you on same.

 

 

How long is the order processing time?

We take a maximum of up to 02 working days for shipping from the day of order and the next 4-5 working days by courier partner to deliver the product to you.

 

 

Is shipping free for items we purchase?

Shipping is free for orders more than a fixed order amount. That shall be updating time on time. Orders less than a fixed amount are applicable for shipping charges. Please read our shipping policy.

 

 

Can we place the order in bulk and what would be the additional benefit?

Yes, in that case, depending on MOQ, attractive discounts are offered. You can apply the “Promo Code” based on your quantity ordered.

 

 

How do I make an exchange?

Most of the Liquid items are non-returnable items, you should check the item return status before you make the purchase. Please read out the Return and Refund Policy for more details.

 

 

Can we cancel the order?

Yes, within 24hrs of placing an order, you can cancel the order. Orders that are already dispatched, shipped or delivered cannot be canceled.

 

 

What kinds of payment methods do you accept?

We accept payment through an authorized gateway. You can use your Debit Card, Credit Card, Net-Banking, or any UPI app.